Customer Service
Inbox
Give the right response right away
Help Scout for Logistics
More emails and higher expectations? No problem.
Help Scout is a shared email inbox that helps logistics companies level-up their customer communications to stay organized and respond faster.
Leading logistics companies trust Help Scout.
Deliver speedy service and stand out
Whether you're replying to a request for a quote or an order update, you need to move fast to stand out against competitors. Help Scout ensures you can provide the service that will keep your customers coming back.
Increase productivity 52%
Help Scout users are able to respond to 52.6% more emails in their first year.
Reduce email volume 30%
Provide the self-help resources your stakeholders need to help them find answers themselves.
Work smarter, not harder
Get the features you need to automatically sort, assign, and prioritize your messages.
The platform that’s
powerful not perplexing
AI
Use AI to improve your replies, summarize all your convos, and streamline everything you do.
Automations
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Collaboration
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Customer Data
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Reporting
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Integrations
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
All-in-one meets affordable
Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.
Explore all plansStandard
$20
per userUsers are members of your team in Help Scout per month
Intuitive, world-class support tools for growing teams
Plus
$40
per userUsers are members of your team in Help Scout per month
Intuitive, world-class support tools for growing teams
Pro
$65
per userUsers are members of your team in Help Scout per month
Security, scale, and hands-on service for large teams
Resources from our award-winning blog
Logistics teams that use Help Scout have happier teams and customers. Learn how, and get help picking the best tool for your team, with thought leadership from our blog.
Get Started
Learn the platform in less than an hour.
Become a power user in less than a day.
