EverycustomerpartnervendorclientconversationOne unified platform

Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Help Scout Platform
Help Scout Platform
Help Scout Platform

The numbers are lookin’ good

56%

Respond to 56% more customer messages in the first year.

30min

Decrease your team's response times by an average of 30 minutes.

92%

Businesses report increased loyalty by focusing on customer service.

30%

Reduce email volume by 30% 
with self-serve support.

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Our team was able to teach themselves Help Scout in a day. It’s like using a shared email inbox — just way more robust and better looking.

Brianne Henderlong
Brianne Henderlong

VP of Brand Experience

Happy to help, every step of the way

Our people are your people

These friendly and knowledgeable folks are here to help answer your questions 24/6 via chat or email.

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A dose of weekly support news you’ll actually want to read.

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Guides, courses, and content (for free)

Level up your skills with free resources, created for teams just like yours.

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Customer-centric inspiration

A quarterly publication for curious people who want to lead with values and grow with grit.

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More than 12,000 businesses delight their customers with Help Scout

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